Originally Posted by Dianna
With the back wheel off you have to still disconnect the shock on the left and loosen the four bolts holding the final drive unit to the swingarm. Fairly simple once the wheel is off.
I don't know of ANY service department that would "automatically" do the splines with a tire change. If it is done, it should be noted on the invoice. If it is noted on the invoice then you have a document that says they did it.
If they said they did it on the invoice and they didn't, then you have a case against them.
It's that "refrigerator light" problem, isn't it? I agree w/ Dianna on the invoice part, although I have to say that the reason I started doing my own work was because a dealer gave me a bill for $230 when I took my partner's bike in for its 800-mile check-up, and nothing was itemized. When I asked if the mechanic had taken care of two very distinct issues I'd asked to be addressed, the "children" at the shop said, "No, it's not on the invoice." Well, *nothing* was on the invoice, I pointed out, so how did they know if the bike had even been touched? At that point, they brought out the service manual for the bike, showing me what is recommended by the manufacturer at 800 miles.
They lost themselves in the circularity of their own logic. Anyway, on our way home, one issue that I'd requested be addressed re-emerged, at which point I called and spoke to the service manager. Despite the fact that the issue had clearly not been addressed - or at least adequately taken care of - he defended his employees, saying, "If they said they did it, then they took care of it." (Would've been nice if he'd been an empiricist...).
Anyway, if you're feeling brave and you have faith in the Verses, my suggestion would be to take on the task yourself and then you can be absolutely certain the splines are lubed. Then you don't have to rely on someone else's word, you don't have to worry about "what ifs" in terms of lawsuits, etc., *and*, best of all, you'll have the satisfaction of knowing that you can take care of this aspect of your bike yourself. Fergy's weblink with pics is fantastic - you absolutely can't go wrong if follow his step-by-step instructions.