motorcyclestyle.com is now talking about customer service - Kawasaki Vulcan 750 Forum : Kawasaki VN750 Forums
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post #1 of 7 (permalink) Old 11-13-2006, 04:32 PM Thread Starter
 
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Thumbs up motorcyclestyle.com is now talking about customer service

hi im new to the community....

my name is mario...i had a kbc helmet i ordered from an online store that took almost two weeks to deliver to my doorstep...the next day i used the helmet, shield got ripped of and partly broken and i needed a new part for a ride on weekend. i found one on motorcyclestyle.com because nobody is selling the part..i placed an order, got confirmation through email, and i received a phone call from customer service that my shield had been shipped after that day iplace the order, and they provided me tracking #.

since pennywise/hospitality took over motorcyclestyle.com they had good customer and knows what its all about..
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post #2 of 7 (permalink) Old 11-14-2006, 03:34 PM
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Does anyone else find it strange that this guy joins up yesterday just to defend motorcyclestyle.com on another post and put in this post 2 mins later?
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post #3 of 7 (permalink) Old 11-14-2006, 04:20 PM
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Mariosimon, you are definetly new to this community. and those who are new usually don't post glamorous reviews of web stores.

face it - you lost Wall as a customer and you lost some other forum members as customers as well. there is little you can do about it at this point besides settling it with Will and ask him to inform us of resolution (to late for that i guess). but even then he is going to have fuzzy feeling shopping at your store again.
why did this happen? you demonstrated that you don't care about your customers. now eat the consequences and stop bitching. this entire busness is built on taking care of customers.

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post #4 of 7 (permalink) Old 11-14-2006, 04:41 PM
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You know, if he would have identified himself as a representative from motorcyclestyle.com and stated his side or promised better service in the future I'd have been all ears.

I didn't like how he tried to pass himself off as one of us. Lacks scruples.
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post #5 of 7 (permalink) Old 11-14-2006, 04:52 PM
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Quote:
Originally Posted by Mark
You know, if he would have identified himself as a representative from motorcyclestyle.com and stated his side or promised better service in the future I'd have been all ears.

I didn't like how he tried to pass himself off as one of us. Lacks scruples.
exactly!

and by doing this , Mariosimon, you completley burried your store cred.

http://agrasyuk.googlepages.com/home
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post #6 of 7 (permalink) Old 11-14-2006, 07:37 PM
Growling at the World...
 
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Thumbs down

Quote:
Originally Posted by tankist
exactly!

and by doing this , Mariosimon, you completley burried your store cred.
I looked at that cheezy site. MCS is just a storefront with nothing behind it. Dime a dozen reseller with no stock and probably run out of someones apartment.

Something smells FUNKY!!! Maybe Mr Mariosimon needs to have some members leave his reputation some feedback...


Evan Breyn ~ The Bulldog
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2006 Harley Davidson Ultra Classic FLHTCUI ~ The Big Black Bitch ~ 26,000 miles.
2002 Kawasaki Nomad 1500 ~ The Red Dog ~ Traded in at 22,000 miles of smiles (purchased new 10/05 / Traded in 6/12).
1990 Kawasaki Vulcan 750 ~ Black Betty ~ 34,999.7 miles
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post #7 of 7 (permalink) Old 11-15-2006, 04:06 AM
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Yeah, something seems fishy about Mario.
I checked the site out. Alot of the products I tried to look at, when I clicked the link, just took me back to the main page??


AKA: Tim & 'The Adventure Cycle' VROC #24567, NEVROC, SteelCity VROC


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