PJ Motorsports - Kawasaki Vulcan 750 Forum : Kawasaki VN750 Forums
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post #1 of 7 (permalink) Old 04-07-2010, 07:27 AM Thread Starter
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Thumbs up PJ Motorsports

Hello all,

As someone who has worked in retail and been connected with industrial shipping and quality control to some extent, I always feel the need to share when a company impresses me with their customer service. I recently purchased a set of slow jets for a re-jet project on my brother-in-laws '92 VN750 from PJ Motorsports. First of all, the package arrived roughly 3 days ahead of the projected ETA (standard USPS option chosen). Secondly, after discovering that part of my order had been left out (something that usually represents a negative experience in my book), I shot off a polite, but questioning e-mail to PJ Motorsports. In no more than 7 minutes I had received a personal response complete with explanation, corrective action (item to be priority shipped), apology, and a word of warning to double-check the jet I had received. Within 2 hours, I received another email that the second package has been shipped already. Normally an order gone awry gets me a little bothered, but PJ Motorsports turned this negative into a positive with their quick, positive personal response. I highly recommed PJ Motorsports to anyone looking for jets for their Vulcan!
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post #2 of 7 (permalink) Old 04-07-2010, 05:06 PM
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I second this site. Really great customer service when I had to deal with them.

1992 Vulcan 750.
Ear shaved and re-jetted.
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post #3 of 7 (permalink) Old 04-07-2010, 06:46 PM
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Thanks for the input. I have recently had a horrible experience with cheapcycleparts.com ..ie they sent the wrong gasket after almost a month ...i will try pj.

2011 Suzuki VSTROM DL650 with ABS Purchased Jan 28 now with 39,000miles WRECKED JAN 12 ,2013
"To strive, to seek, to find, not to yield."
05 Vulcan 750 26,050miles *Traded in*
Ventura guards
MadStadt mount
Givi windshield/Heated grips
Backoff
Riderbeads
Givi 52 topcase
Pat Walsh Crash bars skid plate
OEM centerstand
Headlight modulator
Battery tender
Aquarium thermometer with forward probe mount
Admore LED Lighting/Givi E36N panniers
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post #4 of 7 (permalink) Old 04-07-2010, 10:43 PM
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URL's for web stores would be helpful...
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post #5 of 7 (permalink) Old 04-08-2010, 08:14 AM Thread Starter
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Thanks slim, good idea:

http://www.pjmotorsports.com/
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post #6 of 7 (permalink) Old 04-08-2010, 08:40 AM
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Thought I would throw this out there. If you need jets these are the part numbers for their site.
Pilot Jets N424-22
Main Jet 99101-393

1992 Vulcan 750.
Ear shaved and re-jetted.
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post #7 of 7 (permalink) Old 04-08-2010, 10:06 AM
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Thanks Hoff, By adding URL's it makes it easier to make sure that we all are going to the same sight...
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