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post #21 of 30 (permalink) Old 11-19-2015, 02:09 PM
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No worries! Thanks for posting to help narrow down the scope of the issue.
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1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #22 of 30 (permalink) Old 12-08-2015, 01:53 PM
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Have you guys figured anything out on this?

1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #23 of 30 (permalink) Old 03-18-2016, 02:16 PM
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Just wanted to bump this up. Still not working...

1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #24 of 30 (permalink) Old 03-22-2016, 03:43 PM
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Sorry, looks like this was accidentally resolved with a few other email issues. I know we already asked if you had [email protected] in your safe senders list, but can you also make sure that [email protected] is there too? If that doesn't help I;'ll submit a new ticket and get a fresh start on this.

Kevin
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post #25 of 30 (permalink) Old 03-22-2016, 04:21 PM
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It's not an email filtering issue, because private message notifications work fine from [email protected] and I get advertising message notifications from [email protected]. Regardless, I've got a contact in my address book for both addresses to ensure they don't get delivered to junk/spam folders. I've also tested this with a Yahoo address and the behavior is identical - private messages and advertising messages come in, but nothing for forum notifications.

Can you check your outgoing mail logs to see what happens when the messages are generated?

1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #26 of 30 (permalink) Old 04-20-2016, 09:41 AM
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Sorry about the delay here. This slipped us by, perhaps because a lack of notification but it's hard to tell. The notification might have just got lost in our email.

I am reopening the issue on our end. From what I can tell, the emails are being sent out, but that was info from when this issue was first brought up so I'll have them check again.

This is Case #1699052

Kevin
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post #27 of 30 (permalink) Old 04-20-2016, 10:01 AM
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Thanks for continuing to look at this, Kevin.

1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #28 of 30 (permalink) Old 05-04-2016, 09:56 AM
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According to our system, our emails are still being sent out to you. No notifications of the emails being bounced or denied. How has it been recently? No change?

Kevin
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post #29 of 30 (permalink) Old 05-04-2016, 10:25 AM
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They're started working two days ago. Sorry - I confirmed that in another thread but forgot to come back to this one and post something. One of the other administrators (Alan) indicated that a board setting was adjusted to resolve this.
https://www.vn750.com/forum/10-sugges...do-i-do-2.html

1986 VN750 27k miles
1999 EN500 32k
1983 GL650i in pieces. Someday it will ride again.
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post #30 of 30 (permalink) Old 05-05-2016, 10:39 AM
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Hi,

Glad to hear that it works again. Let us know if you notice it starting to act up again.

~Sheena
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